after operation completion operating systems will not boot from the destination disk in bios
I get the following message when I prepare to restore my backup (from a 4TB WD USB drive) to my primary local hard drive (a 1TB WD SSD), "after operation completion operating systems will not boot from the destination disk in bios".
This is driving me nuts.
I don't even know where to start to try to resolve this. I've done a lot of forum/web research but have not been able to solve the problem.
Am I overlooking some simple thing that I need to do to restore my backup to a drive that will boot?
In the meantime I was able to restore the backup to a 2TB HDD as a temporary fix until I can get the 1TB SSD restored and working.
Thanks for any help with this.
Rich
PS: The restore/repair all started when my computer suddenly slowed to a crawl with the disk at 100% active while I was in my browser (Chrome). To try to remedy this I restarted the computer and it would not boot, but rather I got a message that winload.efi was not present. After getting this error repeatedly I decided to do a full restore and maybe that would solve the problem. Now I think I have created a bigger one.
Thank you for the quick answer Steve. I will do some investigating of my system and backup using the information you've presented and, hopefully, I can find a way to solve the problem.
Richard,
What type of Recovery Media are you using, USB flash drive or CD/DVD?
I do not use CD/DVD only flash drive but, I will say that most of today's bios are UEFI capable. If you are using Win 8 or above the default disk format for Windows install is GPT when a UEFI capable bios is detected by the Windows installer.
When you boot a flash drive with Acronis Recovery Media on it and the media wants to boot in the wrong boot mode then typically you need to manually set the bios to boot the media in the desired or correct mode.
Entering the bios upon startup of the computer select the Advanced mode to see all the bios settings. Then, look for the Boot section. Select that section and look for Boot Order. This option usually has a drop down menu that can be displayed. In that menu look for the name of the manufacturer of the media you are using. You should see two entries with one of them preceded by UEFI. Selecting the UEFI one will boot the computer in UEFI mode which will correct your problem. The entry without UEFI will boot the media in Legacy MBR/BIOS mode.
I am trying to recover using a CD.
I have tried changing my BIOS to both Legacy and UEFI and neither has worked for me. Both times I continue to get the message that my restored disk will not boot when it is finished.
I paid $20 to talk to a technician on the phone. I may have done better to take a $20 bill and stick it in the shredder. I have already talked to 3 different technicians, all of whom I could barely understand, and basically got nowhere.
The third technician told me to validate my backup archive and that is in process right now. The window tells me that it will take two more hours for it to complete and that is where I am right now. Once this validation is complete then I will need to call acronis back and go on hold until a technician is available.
I guess this is not the place to vent about acronis technical support, but it has been frustrating.
Maybe by doing this validation I will learn if my backup is in the UEFI format or not.
I appreciate the help that you all have provided. I am sorry that I am being so difficult but I have been using acronis under the assumption that if I ever needed to do a restore that it would be easy to do. I have learned otherwise.
Richard,
I know this is frustrating but, you really need to take a deep breath and try to understand what you read here and probably what you are being told by technicians as well.
It is not that you need to change your bios mode from what it is, you need to understand how to boot the media in the correct mode that will work with your bios as it is set. Changing the bios from UEFI to Legacy and back etc. will only serve to add further confusion. Your motherboard was probably set to boot UEFI and may well have Secure Boot enable which can also cause problems in booting to an external media.
When you boot your CD media can you explain what you see on the screen? Do you see a menu of sorts with choices?
I am inserting text from the True Image documentation that hopefully will help to illustrate this concept.
Arranging boot order in BIOS or UEFI BIOS
To boot your computer from Acronis bootable rescue media, you need to arrange boot order so the media is the first booting device. The boot order is changed in BIOS or UEFI BIOS, depending on your computer firmware interface. The procedure in both cases is very similar.
To boot from Acronis bootable media:
1. If you use a USB flash drive as a bootable media, plug it into the USB port.
2. Turn your computer on. During the Power-On Self Test (POST), you will see the key combination that you need to press in order to enter BIOS or UEFI BIOS.
3. Press the key combination (such as, Del, F1, Ctrl+Alt+Esc, Ctrl+Esc). The BIOS or UEFI BIOS setup utility will open.
Some motherboards have a so-called boot menu opened by pressing a certain key or key combination, for instance, F12. The boot menu allows selecting the boot device from a list of bootable devices without changing the BIOS or UEFI BIOS setup.
4. If you use a CD or DVD as a bootable media, insert it in the CD or DVD drive.
5. Make your rescue media (CD, DVD or USB drive) device the first booting device:
1. Navigate to the Boot order setting by using the arrow keys on your keyboard.
2. Place the pointer on the device of your bootable media and make it the first item in the list. You can usually use the Plus Sign and the Minus Sign keys to change the order.
6. Exit BIOS or UEFI BIOS and save the changes that you made. The computer will boot from Acronis bootable media.
If the computer fails to boot from the first device, it tries to boot from the second device in the list, and so on.
If you will the make and model of your motherboard I will try to be of more help. I think that it is possible that your motherboard cannot boot the media in UEFI mode with, or because Secure Boot is enabled but that is just a guess by me at this point.
Another option you have is to figure out the mode which motherboard is booted in after the Acronis media is booted if that is you are using the WinPE/RE based media. You can minimize the Acronis application Window once booted and you will then see a command prompt window. At the prompt run the following command:
reg query HKLM\System\CurrentControlSet\Control /v PEFirmwareType
Results should be:
| Return code | Firmware mode |
|---|---|
| 0x1 | BIOS |
| 0x2 | UEFI |
So if 0x2 is displayed as a result of the command above the motherboard is booted in UEFI mode. 0x1, the boot mode is BIOS.
Happy ending. I was able to get it all working after talking to a fifth technician/CSR. He had me do a full validation of the backup (not sure if this mattered) and then he told me to IGNORE the warning that the restored disk would be unbootable. I did the full restore. I then made sure the UEFI disk was the fist to boot and then it all worked.
I kind of suspected that it would be an easy fix once the technician got a handle on what was going on. There is a definite dialect gap between me and the technicians and that made it all the more challenging.
I sincerely appreciate all of the help that I received from you'll here on this forum. It has all be very helpful and/or educational.
Coincidentally the first thing Windows did when I got the restore up and running was to install the new Fall Update. I've had one Windows crash already....it's always something! :-)
Again, thank you for the wonderful help.
Richard,
Thanks for the feedback. As for the Validation, it would not change a thing!
As for the crash, make sure all your device drivers are the latest available. Outdated drivers are the number one cause of such crashes followed by old no longer compatible application installs.
Cheers!