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ATI 2019 - MS Surface Book

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Hello,

ATI 2019 keeps failing when I try to restore several folders from my cloud backup - not even a full disk restore. 

Is there a special procedure to restore files back onto a Microsoft Surface Book?

Ron

0 Users found this helpful

I suggest you post on the ATI 2019 Forum, as you will be more likely to get a response.

Some simple things you could try would be to get Windows to restart (full shut down and start up, not from hibernation.

Another thing you could try as a repair installation of ATI. Download the latest build of ATI 2019 from your account (make sure you select full version, now web version) then run the installation file as Administrator, and when prompted select repair rather than install.

Hope this helps solve the issues you are having.

Ian