Backup not working anymore
Hi,
I am not able to get my backup running again after upgrading my True Image 2018 to the latest version. I tried to backup a single directory for test and always receive a message that the data stream could not be opened (see attached jpeg). I have tried different backup destinations (external HD, local disk) but without success.
Any idea what might go wrong here?
Thx.


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Hi Steve,
thank you for your feedback. I have already tried suggestions #1 and #2, but without success. Now I am deinstalling ATI. Please note that I have upgraded to the latest 2018 build. Thus I am following your suggestions using the 2018 build provided on the Acronis web page.
This all looks very strange to me since I started using ATI with the 2015 version which I have upgraded later to the 2018 version. I am just looking for a reliable backup system for my photos and some key data. Nothing fancy I would say...
Thx Holger
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Hi Steve,
a complete re-install of ATI 2018 following your described steps has solved the issue. I was able to run a successful backup again :-)
Thank you very much for your support.
-Holger
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