BOSD by Acronis 2019?
I recently purchased a copy of ATI 2019 to back up my computer and everything seem to be working fine. About a week ago I got a BSOD indicating KMODE_EXCEPTION_NOT_HANDLED What failed: partmgr.sys. I restarted the system and everything seemed to work fine and tossed it up to some fluke. Las night I had another BSOD with the same error so I knew something was not right. I began to review the dump file which stated the following:
On Thu 4/4/2019 7:44:44 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: fltsrv.sys (fltsrv+0x3996)
Bugcheck code: 0x1E (0xFFFFFFFFC000001D, 0xFFFFF8021B9719E9, 0xFFFFAA81F05AA138, 0xFFFFAA81F05A9980)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\fltsrv.sys
product: Acronis Storage Filter Management
company: Acronis International GmbH
description: Acronis Storage Filter Management Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: fltsrv.sys (Acronis Storage Filter Management Driver, Acronis International GmbH).
And
On Thu 4/4/2019 7:44:44 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040419-7625-01.dmp
This was probably caused by the following module: snapman.sys (snapman+0x2D829)
Bugcheck code: 0x1E (0xFFFFFFFFC000001D, 0xFFFFF8021B9719E9, 0xFFFFAA81F05AA138, 0xFFFFAA81F05A9980)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\snapman.sys
product: Acronis Snapshot API
company: Acronis International GmbH
description: Acronis Snapshot API
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: snapman.sys (Acronis Snapshot API, Acronis International GmbH).
I’ve attached the dmp files to this post in hope it helps determine or if this is an already known issue could you advise on what I need to do? I un-install ATI 2019 to see if I anymore BSOD occur. Any help would greatly be appreciated.
***Edit***
This is odd but it's not letting me upload the dmp file.
Attachment | Size |
---|---|
Dump_Files.zip | 267.02 KB |


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Is this system using any over clocking of memory or CPU? There have been a few users report that with OC, they start to see instability with ATI. I myself have a 6600k OC to 4.3 but that's all I can go. Memory is OC to 3000 too and I'm stable. So OC will vary from system to system.
If so, test be remonvig the OC completely for awhile. Then, gradually up it a little to see if/when it returns.
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I do have overcloked memory via XMP. I've sent in a ticket with the latest dump file from this mornings BSOD pointing to ATI (also now added these files to my post). I don't understand when it triggers this since I won't be using ATI at the moment when it crashes.
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