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Both of my Windows 10 Acronis TI 2019 systems won’t retain configuration

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Hello all,

 I know from doing a search here that this has happened to others before because of Acronis doing something at their cloud data centers.  I do not use cloud backup.  For a couple of consecutive overnight scheduled backup jobs on two different Windows 10 systems and Acronis TI 2019, the jobs run on the schedule but the other backup job configuration settings are at default, and my email notifications settings are empty.  Acronis, what’s up?

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Scott, please take a look at forum topic: True Image 2020 -Backup option settings loss

Thank you, Steve.  I sure appreciate you and all the great support you give, and as a volunteer.  I am going to set the Acronis Managed Machine Service Mini to “Manual”, stop the service, as mentioned, and recreate my backup jobs from scratch again on my 3 separate PC’s licensed with ATI 2019.

Is there any concern about leaving this service on manual indefinitely?

Thanks,

Scott 

Scott, there shouldn't be any issues with leaving the AMMSM service in Manual - I have been doing the same for my own systems and the only time it will change is if ATI is reinstalled, updated etc - not likely beyond the updates Acronis pushed out at the beginning of the year!

Thanks again, Steve.  That solution is working.  And I don’t have to start looking for a new backup product!  Thanks for the awesome technical support.

Scott