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Cloning destination drive is gray

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I have Acronis  2019. I want to clone my system drive. It has 4 partitions. My system drive is 500 Gig and the new drive is 1TB. While attempting a clone I can select my system drive but when it comes to the target, the two drives (system and target) are gray and I can't select. I have tried deleting all partitions on the target, then created a 1TB simple volume on the target, and finally tried making 4 partitions (each large enough to hold the source partitions) on the target. But to no avail. I then figured I need to do this from a bootable CD so I tried my 2015 rescue CD but that gives the same problem.

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Sounds like the target disk has corruption of the filesystem or formatting.

I suggest that you remove the partitioning you have done so that the disk is all a single partition.  Assign the disk a drive letter.  Now from an admin command prompt type:

chkdsk X: /r  Where X: is the drive letter you assigned the partition on the target drive.

This should clear any errors on disk and allow you to select the disk as destination.

 

This is a brand new Seagate drive. I had done a full format and that checks for read/write errors. I had created a single partition with a drive letter. I have done the chkdsk /r g: and here is the result:

 
   C:\Users\eddyq>chkdsk /r g:
    The type of the file system is NTFS.
    Volume label is New Volume.
    
    Stage 1: Examining basic file system structure ...
      256 file records processed.
    File verification completed.
      0 large file records processed.
      0 bad file records processed.
    
    Stage 2: Examining file name linkage ...
      280 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered to lost and found.
      0 reparse records processed.
      0 reparse records processed.
    
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
      13 data files processed.
    CHKDSK is verifying Usn Journal...
      1240 USN bytes processed.
    Usn Journal verification completed.
    
    Stage 4: Looking for bad clusters in user file data ...
      240 files processed.
    File data verification completed.
    
    Stage 5: Looking for bad, free clusters ...
      244137368 free clusters processed.
    Free space verification is complete.
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
     976759804 KB total disk space.
        113736 KB in 8 files.
            72 KB in 14 indexes.
             0 KB in bad sectors.
         96524 KB in use by the system.
         65536 KB occupied by the log file.
     976549472 KB available on disk.
    
          4096 bytes in each allocation unit.
     244189951 total allocation units on disk.
     244137368 allocation units available on disk.

    C:\Users\eddyq>

Eddy,

Ok, looks like the target drive is clean.  What is odd is that you say your System (source) drive is greyed out as well as the target drive.  Usually it is one or the other.

Can you provide more details:

What OS version?

How is target drive connected to the computer?

Is the machine a laptop or desktop?

If you are running Win 8 - 10 have you performed a Restart from the Start button recently?

Since you have TI 2019 can you create a new Recovery Media and try using it instead of the 2015 version?

 

I found the problem. Apparently Acronis will not restore to a USB drive. I restored by removing my internal drive and put the USB drive (the target drive) into my laptop bay. Now it all works as expected. Lucky for me that I was simply upgrading from a 500G to a 1000G for my system drive. To do that restore I used my 2015 rescue CD. Do you know if there is a restriction that I'm not aware of.

 

OS is Windows 10

Target is a USB drive

Laptop DELL e6440

I'm not sure what you are asking about a restart. I have done lots of restarts all from the Start button

2015 has the same problem.

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Posts: 250
Comments: 7092

EddyQ wrote:

I found the problem. Apparently Acronis will not restore to a USB drive. I restored by removing my internal drive and put the USB drive (the target drive) into my laptop bay. Now it all works as expected.

Hi! This is the correct procedure for laptops indeed, here you'll find more details 2931: How to clone a laptop hard drive

Thanks, I didn't see this response in time so I backed up my original drive and restored it onto my new drive.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

EddyQ wrote:

Thanks, I didn't see this response in time so I backed up my original drive and restored it onto my new drive.

Thank you for the feedback! Glad to know you've successfully completed the migration