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Cloning my server from hpe proliant 380dl gen9 to gen10

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hi,

I recently trying to upgrade my server to proliant 380dl gen10, I cloned my 500GB SATA HDD drive using Acronis True Image 2016 to 600GB SAS HDD drive, the restore operation succeeded but the windows won't boot and i got blue screen and the windows restart immediately, so i used acronis universal restore and it's media builder, but the automatic driver research returns the following missing drivers warning .

'PCI\VEN_103C&DEV_22F6&SUBSYS_00E41590&REV_00'

'PCI\VEN_8086&DEV_A1AF&SUBSYS_00EB1590&REV_09'

I tried to supply the missing drivers but it didn't fix the issue, then i tried to clone the backup to my external hard drive

and boot from it and the windows was able to boot from the external hard drive(even without using universal restore).

So my question is why the server is able to boot from the external hard drive and wasn't able to boot from internal HDD ?

and what can i do to be able to boot from internal HDD ?

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Posts: 2
Comments: 1727

Hello Ibrahim.

Please check the following KB and make sure it's all settled properly: https://kb.acronis.com/content/59877

Please also check: https://kb.acronis.com/content/46405

Let us know if the issue was resolved and if yes what helped you to solve it.

Thanks.