Corrupted TIB File
I've been using Acronis to back up my hard drive for several years. In December I needed to restore my computer from a hard drive crash. Sadly the backup made the night before the crash appears to be corrupted. I've spent hours corresponding with tech support, but no luck. I've moved the file from the drive it was originally backed up to, to another drive and then over to my C drive to elminate a possible USB issue. I've upgraded from 2016 to 2019 and still no luck. I've ran mem test and still no luck. I'm unable to use explorer to open the file as it reports the file is "corrupt or being used by another process...". I'm way beyond frustrated. Acronis was able to read a backup file created in Oct 2017 so I've only lost 1 year of data. I've asked tech support vial email if i can FTP my file and see if they have tools to fix the file, but still waiting for a response from them. Question to the group...has anyone had any luck getting a corrupt file restored? I'm sending the original drive to a company that may be able to recover data for 1500.00, but I'm really hoping the company i had been relying on for my backups will come through with a fix.


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