Dashboard works for hours without resolution
Win10 64 bit True Image 2019, backup to NAS with IP-Adress every evening differential.
I very probably shut down Windows yesterday evening at a moment when the backup was still unfinished. But usually this does not cause a problem, it just closes the process down and continues after the next boot.
Today when looking at the dashboard I cannot get the backup state to be ok. The backup is greyed and indicates to be working. For hours. Right mouse click shows "Stop" but clicking is without effect.
When looking into the NAS I find a differential backup file with a timestamp about the time when I closed down the machine.
How can I get my dashboard to work again without ruining the backup info?
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Hi Steve, thanks for the quick response.
I lost patience and could close the dashboard. Then I tried to restart Windows, which also got stuck during closing down. So I killed it by depriving it of electricity, rebooted and now the dashboard works as ever before.....
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Franz, glad the issue is resolved though pity it needed such drastic action!
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