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dick cloaning hands at 11 min for over 3 days

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hey guys, trying to clone a HDD to a new one, and everything seamed to be going fine and is now stuck at 11 min remaing for 3 days now.

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John, welcome to these public User Forums.

How are you performing the clone operation, is this from within Windows or by booting from the Acronis Rescue Media?

What actual version / build of ATI are you using?  This is found on the Account page in the main ATI GUI application.

What type of computer is involved here?  Is this a desktop/tower, or a laptop / notebook?

What version of Windows OS?  i.e. Windows 10, 8.1 etc?

How are the disk drives connected for the clone?  Is the source HDD still the main boot disk?  Is the target HDD connected internally, externally? 

Please download the MVP Log Viewer tool (link in my signature below) and use this to review the log file for your clone operation. This should provide more information on what is happening?

Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there.

Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:

It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.

Hi Steve,

I will get you the logs. full story. I have a NAS with a JBOD storage pool and the NAS is on a Linux based os (synology) 1 drive started getting bad sector errors on a new drive so segate replaced the drive. I took the old drive out and plugged it in via sata to my windows desk top and added the new drive as well. I'm trying to use acronis to make a clone of the bad drive over to the new drive, it's not a bootable drive its just data im trying to clone over. im using acronis 2019 its like 7 months old. and my computer doing the transfer is windows 10 1903 i believe. I followed your guide and all seamed to be working said would take about 20 hours. then when it got to 11 min remaining it stopped i let it be and went on a trip for 3 days came back and still at 11 min.

John, thanks for the further information.

If your source drive is giving bad sectors and using a Linux file system, then cloning is probably not the best tool to use here and shouldn't be necessary if your Synology NAS is using RAID for the multiple drives installed.

Cloning is more sensitive to bad sectors or disk problems, plus with non-Windows file systems may default to using sector-by-sector mode of operation, which in turn will take a much longer time.

On my own Synology NAS with 2 x 3TB drives using RAID, I know that I can replace a single drive and the NAS will rebuild the RAID array from the information on the other drive.  This was done recently for another identical Synology NAS for a cousin.

I will have to give that a try then, i reached out to synology and they told me no lol. And for the record this is a 14TB drive. so its a lot to clone.

John, see webpage: How to Replace a Failed Hard Drive in Your Synology NAS which I found when dealing with the recent drive issue I was involved in.