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eternal problem with onedrive and outlook document

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we are in 2019 and acronis a paid program still fails to remember the file onedrive with the documents outlook, still obliged to make a backup with the backup cd .

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Please see KB 61362: Acronis True Image: Error when backing up OneDrive folder - which describes the limitations of ATI when OneDrive Files on Demand is used.

See also KB 48032: Acronis software: *.OST-file is not backed up - for know restrictions for backing up Outlook files.