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File/Folder Recovery (Acronis TI 2019)

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I trying to recover my Quicken program which suddenly disappeared. I was following Acronis directions here but don't understand how to open my disk backup to find my quicken folder going from step 4 to step 5).

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Joe, welcome to these public User Forums.

The simplest method of looking for folders / files is by double-clicking on your backup .tib file in Explorer, this will open the archive and show you the contents in Explorer, from where you can then navigate through the folders in the backup archive.

Note: Explorer follows the view options set, so if any of the files or folders you are looking for are hidden, then you must enable viewing of hidden / system files in the view options of Explorer to see them.