Skip to main content

Hangs when trying to browse for a destination folder

Thread needs solution

Hi.  I have the trial version of Acronis True Image 2019.  When I try to browse for a destination folder, the program hangs.  Please help.

0 Users found this helpful

David, welcome to the ATI 2019 user forum.

There is no reason why the trial version should exhibit this behaviour. If you had the full version I would suggest downloading the full (not web) installer from your Acronis Account, running the installer (using run as administrator) and when prompted select the "repair option". Hopefully the same process will work using the installation files for the trial version. Please keep us informed of your progress.

Ian

I see exactly the same problem running the paid version of Acronis True Image 2018 on macOS -- program hangs when a destination folder is selected.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello Ken, 

would you mind sharing more details on the issue? I'd suggest creating a new topic in Acronis True Image for Mac Forum