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How to Fix Com Surrogate has Stopped Working error

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I am using windows 8 and today I Updated it to windows 10. Everything is fine with it except one issue of com surrogate I don't know what does it mean. It occurs when I tried to open an image to change my desktop background I get the error Com Surrogate has stopped working. I googled it and tried some of the solutions available but I was not able to solve this issue on my own. Please help me to fix this issue. Thnks in advance

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Rocky, welcome to these User Forums.

Basic question first:  Are you using Acronis True Image on your computer and if so, what version & build do you have (as shown by the information on the Account page in the GUI)?

Did you use the Add Existing Backup feature of the application to first add this backup into the application?  Is this backup listed in the backup list under Other? 

If the backup is listed under Other you can click on the dropdown symbol "v" to the right of the backup name and select Open location which should not produce the error.