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Last backup attempt FAILED

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I need help badly please.

I have 2 hard drives  I use one to back up all my files and folders and the other to back up my entire computer.

The backup of my files and folders works perfectly.

BUT

I get the message "The last backup has failed.  The backup location was not found on the destination drive.  Make sure the correct storage device is connected to the computer."

I use Drive I for the Entire Computer back up.  I can access this drive through My PC.  When I open that drive it shows the 12/10/18 Entire computer back up.  

I don't know why Acronis can not find this because I sure can by physically going to the "I" drive.

 

Does anyone know what my problem could be.  I have the instructions for that drive set up exactly in the format of

"H" drive which works fine.

 

Thanks

 

0 Users found this helpful

Tom, what drive letter is shown in the ATI GUI for your Entire Computer backup task, is this also showing as your I: drive or as a different drive letter?

Try reselecting the Destination for this backup task and see if that resolves the issue.