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License transfer to new computer

Thread needs solution

I bought Acronis True Image 2019 a few months ago.  I just received a new computer running Windows 10 Pro.  I have my data transferred and would like to transfer my current license to the new machine. I have looked through the forum, but can't find an article actually describing this.  Can anyone tell me if it is possible to transfer a current license to a new computer, steps to do so or direct me to a post that will?

 

Thanks,

crd

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Cecil, welcome to these public User Forums.

Please see KB 61162: Acronis True Image 2019: "You've exceeded the maximum number of activations for this serial number" - which describes the process you need to follow.

Is there a way to tranfer a license from one computer to another without logging in (my login doesn't work).

Is the old machine "unregistered" when uninstalling Acronis?  (so the new can use the licens).

Or is there anything in the registry (or file system) that can be moved to the new computer.

Tried all to fix the login issus but won't work - so how do I move the PC licence then (Acronis refuses to help)?

The license / activation information is held in the Acronis servers, not on the particular computer!

But why fdo you have to login to the program to move / transfer then. Why not a ew interface.

When login to the program fails (and no help) you can't manage your licenses

See my update in topic True Image 2015 License Transfer from earlier today.