Mounting prev. Win7Pro Backup Image in Win10Pro cause request user credentials (all entered credentials failed)
Hello,
I've made a Backup Image of my old Windows 7 Pro (x64), this is verified and works. Now I'venstalled Windows 10 Pro (x64) and want to mount this image, because I need some files.
But if i double-click the image, I get a login screen (see screenshot); and even if I enter my old Windows (7) credentials, or my new windows (10) credentials, they all failed with an error:
"Access Denied" [EN] / "Zugriff verweigert" [DE]
What is the problem? Can this be disabled?
Thanks for help.
Best Greetrings
Bjoern


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Moved the topic to Acronis True Image 2019 Forum
Bjoern, here is another suggestion that helped to eliminate a similar issue https://forum.acronis.com/comment/404259#comment-404259 The solution was to modify the security properties of the image file to grant permission to the current user.
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@Ekaterina Surkova Thanks, that helps and solved the Problem.
I ask myself, why ATI(#### - 2019) obey the Windows security, if I can change it easily?!?
Thread can be closed. THX
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Bjoern Ellebrecht wrote:@Ekaterina Surkova Thanks, that helps and solved the Problem.
Thank you for confirmation, glad to know the issue is resolved
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