PC Restarts when Acronis is validating a Disk Backup
I have a Daily Incremental Backup of my GPT HDD which includes the EFI System Partition (FAT32), Recovery Partition (NTFS), and the Operating System (c:) Partition (NTFS). This Daily Incremental Backup includes the option in the Advance Section to "Validate backup when it is created". The backup crashes and causes the Windows 10 Operating System to RESTART during the validation process. When attempting to validate the backup at other times it continues to crash and cause the Windows 10 Operating System to RESTART.


- Log in to post comments

I can't think of any other threads on this either.
I would be curious what the Windows system and application logs look like. If overclocking CPU / memory is involved, or if there are any warnings about disk health, etc.
I'd also run an elevated command prompt to check the OS Health with
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
SFC /Scannow
And then also consider running chkdsk on the source and destination drives.
Without knowing more about what's causing the behavior, it's all just step-by-step troubleshooting to try and isolate the cause. The Windows logs are probably the first place you want to start looking for clues though. Beyond that, simply trying to do a repair install of True Image might help (or might not), and the 3 commands above are designed to help look for OS integrity errors, directly built into Windows (Windows 8-10 primarily).
- Log in to post comments