Recovery
In June 2016 I cloned the HD in a laptop onto an SSD drive. Tuesday the SSD drive died. I had a full backup of the ssd drive 10/7/18.
I reinstalled the original HD. Updated to True Image 2019 and attempted recovery using the last full backup. It took forever and seemed to hang at 6 minutes remaining. Got on the chat help and was advised to stop the recovery, validate and restart.
Acronis left all kinds of files on the HD all with extensions that looked like check files. I was advised that if I did recovery, those files would remain and the tech said they were not Acronis files. I was told that the only way to get rid of them was to delete them (100-200GB of files).
Any ideas on this?
Oh, I was also backing up with Seagate Dashboard. I discovered that their idea of restore was to go into each incremental backup and do a select copy paste. I only had 105 or so incremental backups. I backed up computers so when the disk crashed I'd have the recovery. I guess what you need to do is have a spare that you can practice on before it really hits the fan.
Thanks, I think this has been solved, but I'll answer your questions
One does it matter where the backup comes from? I made monthly full disk backups to a Seagate Slim 2tb portable (USB) drive. This is the backup I was using.
The original HD was 2.5 years out of date and I wanted to update the C: partition with the SSD C: partition. The backup was current to 10/7/18. The drive died Monday.
I updated the Acronis version to 2019 on the original HD.
I plugged the backup drive into the USB port, found the backup, went to recovery in Acronis and used the C; partition as source for updating the C: partition on the HD. I didn't know how Acronis worked but I thought it strange that whatever I did failed to reboot and during the recovery the computer was active and usable. I didn't use it other than to look at the size of the C: partition.
After 12 or so hours getting to 6min remaining on recovery the computer spent another 4 at 6minutes to go. I surrendered and went on on-line chat with Acronis Tech support. I stopped the recovery and found that I had 100-200gb of files with strange extensions added by Acronis. TS got on the computer and did the following:
Attempted to validate the backup file I was using. It would not backup until the Acronis protection was turned off. (I found that Acronis protection will not let you delete backups even as administrator).
After Validation I used the validated backup .tib as the source to do a C: partition recovery on the C: partion hard drive. I used the Acronis 2019 program. This time the program rebooted and with the recover in memory and spent about 90 minutes replacing the C: partition with the backup C: partition.
Potential problems: 1. I did not turn off protection. 2. I fumble fingered the restore but I don't think so. 3. It won't restore without backup validation.
I tried and could not do this through a USB recovery stick. I told the PC to boot from USB both in <esc> F9 and in bios. It went straight to the bootable HD.
Thanks for the update. If you system is back up and working after your recovery then most further comments are probably no longer relevant.
It shouldn't matter where the backup image file is stored when doing a recovery providing the location is available to ATI.
From the description of all the strange extra files from your initial recovery attempt, I would guess that you attempted a Files & Folders recovery, not a Disk & Partitions one - that is the only way in which a reboot would not be triggered to replace the contents of the C: OS partition. This would not be a reliable recovery in my opinion as there are too many files that are locked by the OS that would not be recovered.
I have never needed to turn of Acronis Active Protection in order to perform any actions such as Validation, and files can be deleted while AAP is active but you need to respond to a couple of prompts to get it to allow this type of action.
I would recommend that you keep working on getting the Acronis USB Rescue Media to work on your computer as this will be your only resort for recovery if you don't have a working OS drive to boot from. Any USB drive needs to be 32GB or less in size - this is a Microsoft limitation, not Acronis. In reality the rescue media can be created on as small as a 1 or 2GB USB stick - my own USB sticks are 16GB size but mainly because I bought a multi-pack of these a couple of years ago.