Skip to main content

Reinstall on a Mac

Thread needs solution

Acronis is not backing up.  I want to reinstall on my Mac (Mojave OS) but preserve my online backup.  How do I do this?

0 Users found this helpful

Mike, please see the information provided in the ATI 2019 User Guide on Uninstalling / Installing - and also KB 61601: Acronis True Image 2019: how to install

Beyond this, I can only recommend that you open a Support Ticket direct with Acronis Support as I am not a Mac user.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Hello Mike,

after reinstallation you'll be able to reconfigure your Cloud backups (they will be automatically discovered in your Cloud storage, after that you'll need to re-select the Backup source and set the schedule)