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[Resolved] Can't Recover A System - Internal Error

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I have a system that I'm wanting to recover. I'm suspicious that it's SSD may be corrupt since it's been locking up (Windows 10 Enterprise / the mouse moves but PC is frozen), so I decided to recover it's image onto a new SSD. Any image backup I'm recovering taking goes all of the way on the restore until the very end, acting liking it will be successful, and then says "Recover operation failed". The log then shows:

Internal error: number of copied sectors differs from counted

I've never run into this before. Is this indicative of a bad drive that can't even take a proper backup? The backups have been supposedly successful. Any ideas on how to proceed?

 

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Joel,

It is likely that there are filesystem errors on your SSD.  I would recommend running command chkdsk \b on all partitions on the SSD including any hidden partitions.

You can get more help on working with hidden partitions HERE

See forum topic: Internal error: number of copied sectors differs from counted - which may offer some avenues of investigation here.

I got it working. In my case the destination drive was ever so slightly smaller than the original source drive. Normally an Acronis restore process tells me that, but it didn't this time. When I selected a different, larger drive, the restore worked as it should.

Good to hear, thanks for posting.