Sector Error - Acronis 2019
Hello Forum,
In Backup using True Image 2019 on windows 10 home laptop i get message:
sector xxx of disk 1 can not be read,
try once more, if error still there,
check disk with utility for example chkdsk
and create backup of disk
failed to read the snapshot
to details see vss protokoll
0x10x481 unknown status 0x9 no access 0xFF0
Crystal Disk - ok, >90 %
267183175 KB Speicherplatz auf dem Datenträger insgesamt
250199840 KB in 313758 Dateien
228968 KB in 89953 Indizes
!! 0 KB in fehlerhaften Sektoren !!
566315 KB vom System benutzt
65536 KB von der Protokolldatei belegt
16188052 KB auf dem Datenträger verfügbar
?
Thx for help!


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Hello and thanks a lot for help! I really appreciate it.
1.)
Hard Disk seems to be a Crucial_CT275MX300SSD1:
https://uk.crucial.com/gbr/en/support-storage-executive
Page not found.
2.) VSS Doctor Tool:
c green ok
red! \\?{3d6251......\300MB of 830 MB free, Minimum storage size 320 MB Free space is below required minimum.
\\?\Volume{...} green ok
your hint seems to be very good!
partition layout:
450 mb recovery / 100 mb efi / 254 gb ntfs start, shadow, primary / 831 mb recovery!
seems there was win 7 installed before and win 10 upgraded home edition,
and recovery partion was not big enough for win10 the old one recovery partition and a new additional one set in the end of partition room...
how to go on now?
assign a drive letter to red marked storage using acronis tool?
delete recovery partions using partition tool under linux?
could i do a recovery to win 10 home still and delete recovery partions afterwars maybe with moving partion with partition wizard tools? data can be lost no problem.
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Bernd, the Crucial Storage Executive web page opens fine for me which may suggest they only allow visitors from within the geography for the site. The link was to the GB page and I am in England, so perhaps try the German Crucial site?
See webpage here for a German version
Try the Crucial tool first on your drive to see what this reports?
Before you attempt to delete any partitions (not recommended)... try making a series of backups where you select just one partition at a time, to see if you can identify which one is giving the error about bad sectors?
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Crucial Storage Executive:
German Page was ok and working, downloaded Tool, installed it:
- hard disk ok!
- firmware updated using tool - ok.
backup without the 2 recovery partions using acronis 2019... c partition and efi partition.... same error.
i think cause the problem is not solved with the space to store temporarely image Files.
- running only c partition backup - > same problem.
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