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True Image 2019 Installation failed

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Hi.

I just bought ATI 2019 and it fails to install with the following error message:

Das System kann die Datei nicht auf ein anderes Laufwerk verschieben

I had ATI 2016 installed before but deinstalled it Prior Installation.

I was trying to install even as admin and didn't work.

Any Suggestion?

Win 10 pro 64bit, all updates 

0 Users found this helpful

Your error says that "The system cannot move the file to another drive".  Not very informative.

I would suspect that some remnants of 206 remain on your system. Please run the Cleanup Utility from the link below on your system following the instruction from the link and try the install again.

LINK

Thanks for the Reply. Meanwhile I fixed it. It looks like the installer has a problem when the windows temp directory had been redirected to another Drive. After directing the temp directory to the default value from windows the installation worked.

I Haven‘t investigated any further.

 

Yes, that would do it.  True Image installs on C: drive only so it expects to find default Windows files it uses during install on C:.

Glad you got it figured out.