True image wd edition doesn't recognise wd green ssd
Bought wd green 240gb ssd and loaded true image wd edition to clone existing hard. Connected with sabrent USB ssd adapter but true image doesn't recognise the drive as wd and restricts installation. Adaptor worked fine with a crucial drive and true image crucial edition. Any ideas? Do I have to purchase full product?


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Thanks Steve. Unfortunately I cannot install wd ati as it ceases installation because it can't see a wd drive.
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Tim, sorry but the options if wanting to continue with using Acronis would be to get a different USB adapter or else to buy a copy of the full Acronis product.
You could try a 30-day trial copy of ATI 2019 but this does not allow cloning in either the installed application or using the rescue media, so you would need to use Backup and Recovery instead of Cloning.
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Thanks Steve. Seems odd that adaptor worked for crucial see but not wd .hey no. Thanks for your time.
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I have some issues WD Green SSDs. First off I could not register it with WD - the serial number/model number was not in a recognised format, which may be why it is not working for you. My recollection is that they are made by AData which was acquired by WD some time back.
All I can suggest is that you contact WD and explain the problem and hopefully they will have a solution.
Ian
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