Unable to restore from bootable image
My hard drive crashed and I had it replaced at the Apple Store. Now I am trying to recover my backup that was made. I created a bootable image onto a drive as shown in the directions. I then restart my iMac and hold down the Option key. I am then able to select Acronis True Image. My information is on the cloud so I select that and then select my backup. I am then presented with several disks to select to restore. I select them all except the one I actually need "Macintosh HD". When I attempt to select the Macintosh HD disk it automatically deselects itself.
Is anyone else having this issue? I really need my data. I tried to just restore my data from the web portal and not the complete backup but I am getting "decompression failed" when attempting that.


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