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Unable to restore .tibx image with Acronis Ture Image 2020 stored on FTP server

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We are trying to restore .tibx image files with Acronis Ture Image 2020 stored on the FTP server, when trying to restore 
.tibx files are not displayed. 
when we try to restore the error is displayed:

this backups was made to a local disk and copied to the
 FTP Server. 
All other .tib images are restored as standard.
More details in the attached images.

 

 

Attachment Size
IMG_20210210_101854.jpg 273.6 KB
IMG_20210210_101917.jpg 297.49 KB
IMG_20210210_103324.jpg 220.77 KB
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welcome to these public User Forums.

Sorry but FTP does not support .tibx files and therefore does not offer them as an option, this is in part because FTP has a maximum file size restriction of 2GB.

This is documented in the ATI 2020 User Guide - Backups created in Acronis True Image 2020 or later

Which backups retain TIB format

The following backups continue to use the TIB format:

  • File-level backups
  • Nonstop backups
  • Notarized backups
  • Backups which use CD/DVD/Blu-ray, FTP, or Acronis Secure Zone as their destination

You would need to copy the .tibx files back from the FTP server to a local disk drive.