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Upgrade: Discount or teaser offer?

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Hey all

I'm about to renew my Acronis subscription. I have a timebased Cloud subscription product.

So now I can renew 3 PCs/250GB subscription for € 79.99. But also I could upgrade to 3 PC/500 GB at the same price.

It's not clear to me if it is a disount or teaser offer.
I ask becaus in the past I already came to 500 GB (what was a teaser), uploaded some backups during weeks -- after a year I should have payed for the additional storage. I decided to delete the uploads.

I'd love to have a discount as a long time user! But I think it is just a teaser offer again. Isn't it? Or it's a bug. :)

Thanks for your suggestions. Regards,
Samuel

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Samuel, sorry but I have not seen any Black Friday type offers so far this year so difficult to comment on how good the offer you are looking at is?

It would probably be worth opening a PreSales question directly with Acronis and ask about any better offers for long time users remaining loyal to their products?

I received an email for a Black Friday offer for 50% off. I only use perpetual licenses so in this case the offer was 14.99 USD for 1 computer, 29.99 USD for 3 and 39.99 USD for 5. I took the 29.99 offer for 3 computers. This the same level of discount I received for TI 2018. The offer is very good and prepares TI 2019 for a cyber-protection update to come on or about Black Friday. The build level I downloaded is 14110. The equivalent subscription offer is 29.99 for 1, 39.99 for 3 and 49.99 for 5. All include 250GB of cloud storage.

Thanks for the answers. I should have posted a screenshot the first time, clicking upgrade:

acronis.JPG

Top left you see my actual 3 PC/250 GB cloud.
In the list below I can only choose 500GB, no 250GB option.

Finally it says upgrade to advanced 3 PC/500GB at € 20 less than on any list. It isn't advertised as cheaper in anyway -- what make me suspisious that in a year I'll need to pay the € 20 or delete data, like it happened a few years ago.

Now, if I click just renew, I only get 250GB, but for the same price.

acronis_0.JPG

So it's a "hidden" teaser offer or a bug, but no discount, isn't it ? I don't really need the additional 250GB -- it's more that I'd like to have 3 PC/250GB for 59.99. >:)

Maybe I go via a ticket, like Steve suggested...

Yes, that would be the best.

I am located in Australia and have not yet seen any Black Friday or Cyber Monday offers.

Ian