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Where and what is Bonjour in Acronis True Image 2019

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According to the manual, Acronis True Image 2019 also offers to install Bonjour, a program which should somehow protect my NAS drives. The manual is very silent about any more further detail. Now I have installed the 2019 version and don't remember to have been asked about Bonjour installation. I searched on my PC for a program with that name maybe installed with an earlier version on the machine and found a program by Apple also called "Bonjour" installed 2015. I uninstalled it, started the Acronis exe file again, set it to repair the installation but no hint about "Bonjour" appeared. I could not either find anything in the program switches.

So what is Bonjour? What would it do? Where can I find detailed info on it? How can I install it after having installed the main program?

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You can find Bonjour in C:\Program Files\

Bonjour is a utility that assists in network device discovery.  Some NAS devices use what's called a ZeroConfig specification for network discovery which Bonjour looks for.  If you have an NAS that appears in the True Image application as an NAS and not simply a device on the Network then that is an example of Bonjour and ZeroConfig at work.

Hi Enchantech, thanks for Your reply.

There is no such dir in the path you mention. There is not "Bonjour" program in the Windows Program list. I had apparently years ago installed bonjourpssetup.exe file, provided by Apple. No idea any more, what and why. This program I have uninstalled a few days ago via Windows, when I saw, that the program was provided by Apple and not Acronis.

Up to now I have always accessed my NAS drives via their IP-address.

Where can I find more information on that Bonjour (I wonder why the manual does just mention it) ? Does it offer any protection against anything? If not and since the ip-addresses work, it is probably not important?

When  True Image offers destinations for the backup, the NAS-connections item is empty though there is at least one NAS in my home network active. 

 

Franz, see the following KB documents where the use of Bonjour is documented by Acronis.

KB 57992: Acronis True Image: NAS Is Not Detected

KB 61624: Acronis True Image 2019: Windows services and processes (at the very end..!)

KB 61597: Third-party software used in Acronis True Image 2019

If you have uninstalled Bonjour, then you would either need to do a Repair Install of ATI or else download the latest version of Bonjour from the Apple site, assuming you want to have the use of the functionality this gives.

Franz,

The mDNSResponder.exe which provides the ZeroConfiguration Device Discovery ability is a small part of the Bonjour application.  Some years ago there was some talk that Bonjour could be exploited by Malware, not sure if that applies these days.

In any case, I would recommend a Repair install of the True Image app to replace the featured mDNSResponder.exe rather than installing the entire Bonjour application. 

Be aware that even with the mDNSResponder installed it still may not detect your NAS.  This will only work if the ZeroConfig service had been enabled on your particular NAS.  I have a self built FreeNAS server which I had the option of enabling ZeroConfig service on and the discovery functionality does work well.  

Providing connectivity via IP address is fine if you don't mind doing it that way, some user do.  You can also use hostname if your DNS service is working properly.  Example \\devicename\.

Hope this helps.

Hi Steve and Enchantech,

thanks for your input. I think I will stick to using the IP-adress of my backup-NAS if Bonjour does not confer any other advantage than automatically detecting the NAS-devices. Once the backup job is created, I do not need to enter the IP-adress any more.

I once was also thinking about building my own Freenas-server. A calculation of electricity costs of an outdated Duron computer vs a 1 TB cloud annual fee made me stick to the cloud. Also letting the ADSL gateway and computer run unattended for weeks during the summer when spending my time in the countryside and not in the city would probably not be compatible with my home insurance covering fire damages.....

Which type of machine do You use for your Freenas?

Regards Franz47

My FreeNAS box is a home brew.  Uses an Lian Li ITX cube case, ASUS H81 mobo, 16GB G Skil ram, i5 CPU, 4 WD 3TB RED drives for data.  I upgraded recently form version 9.3 to version 11.2 and I like it.  The old system was a bit cryptic and had a large learning curve so that kept many from it.  This newer version has a more intuitive GUI interface which seems to be more friendly so that should bring some new users aboard.

I will upgrade the hardware at some point, for now it works great and the power demand is not that over the top as the hardware I used was energy minded when I built it.  When I do upgrade I will use power efficient server hardware which will be pricey but worth it in the end.

I used hostnames in True Image at one point to backup to the NAS which worked fine but then I discovered I could turn on the ZeroConfig service and that made it super easy to connect after that.

Franz,
Bonjour runs as a service in Windows.  If you do the "repair" installation of ATI to get it installed but it doesn't do anything for you, you can always stop the service and disable it.  Then if you decide to try it again sometime in the future you can just start it and see if it detects a new NAS (for example).  If it helps, you can enable it; if it doesn't, leave it disabled.  That's a bit easier than installing and uninstalling.