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win 10 version 1909 and acronis true image 2019 issue

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I recently updated my laptop and desktop to 1909 from 1903 version. I used acronis true image 2019 on both. It was successfully imaged on my laptop without issues. I tried 3 different times on my desktop and I keep on getting disk is full and image is failing on a 500 GB external hard drive.

What would cause this issue and how do I fix it. Lappy has about 90 GB used on it and desktop has 100 GB. Any ideas

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Have you tried:

1.  Creating a completely new backup task.

2.  Reselecting the Source and Destination for any existing task that is failing?

Please download the MVP Log Viewer tool (link in my signature below) and use this to review the log file for your backup operation. This should provide more information on why you are seeing any notification messages?