Windows 7
I have tried to use True Image 2019 on a Windows 7 system. I've run into problems even installing the program. Is there some solution to this problem?

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Ekaterina,
Thanks for responding. I made a mistake in my initial post. I am trying to install TrueImage 2021, not 2019. I don't know if this makes a difference, but thought you should know it. Maybe Windows 7 is not compatible with 2021.
I've attached a screenshot of the error message. Can you tell me the name of the log file I should send?
Bruce
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Bruce, ATI 2021 supported being installed on Windows 7 SP1.
Try copying the installer from your Dropbox folder to another location such as C:\Temp or better still, download a copy of the latest ATI 2021 Update 5 installer to use instead if your file was obtained before yesterday.
Make sure you are using an Administrator account to do the install.
See KB 46710: Acronis True Image: Installation Fails in Windows - for common issues.
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