Acronis Backup 2020 Crashes After Windows Update Vers.2004 KB4568831
After the new Windows 10 version 2004 update KB4568831, the transfer from the hard drive to the Acronis Cloud with error 0X80070017 stops. Unfortunately, the Windows Update Vers.2004 cannot be undone. Does Acronis have a solution?


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I have a similar issue. Since updating to Windows 10 version 2004 I am unable to backup my C: drive.
I get file system errors. No problems can be found with chkdsk.
If anyone has any suggestions I'd really appreciate it.
Thanks.
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Ronald, welcome to these public User Forums.
More information will be needed to try to understand what actual problem you are seeing here, and the logs are the best source of that information.
There is a new MVP Assistant log viewer tool that has now been made available by Acronis via the Community Tools page..
If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.
If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) then look in the Demon logs.
Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.
The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.
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