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Acronis bootable locks on main screen

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I've installed the bootable version of Acronis true image 2020 onto a USB driven NVME drive, in an icybox, which I intend to clone the hard drive in my Surface Laptop 3.  I can boot the drive no problems, and the main Acronis interface loads with the mouse pointer, it looks ready to rock.  But nothing works, no mouse, no keyboard, tried arrows, tab, etc.  I tried waiting for an hour just in case it was a delay loading, but the drive light does not flash on the laptop or the USB drive.

Ohh, and I have disabled bitlocker from within windows before I started doing this.

I have attached a screenshot of the settings I am using in Rufus to write to the drive.

Attachment Size
RufusSettings.png 17.75 KB
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Tony, welcome to these public User Forums.

First question here:  why are you using Rufus to create any Acronis rescue media, and especially why using it to create what looks to be the older, Linux based rescue media?

Sorry but Rufus is not needed and not recommended for this purpose.

The Acronis Rescue Media Builder program provided with the ATI GUI is able to create all 3 types of rescue media on either optical or USB media.

Also with ATI 2020, you can take the option to create an Acronis Survival Kit which will create a 2GB FAT32 boot partition on any suitable external hard drive with the Windows PE rescue media using files from your Windows Recovery Environment.

For the ATI 2018 & later version rescue media, there are 3 different versions available:
Simple:  created based on your Windows Recovery Environment for WinPE media.
Advanced: created based on Windows ADK (or AIK for earlier OS versions) - WinPE media.
Advanced: created based on a small Linux distro OS (BusyBox) or created from the .ISO CD image download from your Acronis Account page.

For your Surface laptop, the Simple WinRE media is recommended as it should have all the device drivers needed for that device.

The option to create a Survival Kit is only offered when you are creating a new Disks & Partitions (or Entire PC) type backup task and are setting the Destination for the task to a suitable external USB drive that can be used for this purpose.
See KB 61639: Acronis True Image 2019 and 2020: how to create Acronis Survival Kit - for more information on the process.
Also KB 61738: Acronis True Image: Survival Kit disk partition for backups is limited to 2TB on BIOS-booted systems
And Acronis Article:  The Acronis Survival Kit

See KB 63226: Acronis True Image 2020: how to create bootable media and KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media