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Acronis Cloud - Not able to change data retention period and number of revisions

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Hello,

My default setting of data retention for Acronis Cloud is 6 months + 20 revisions. I am trying to increase those two numbers, but I found the changes I made didn't get saved for some reason.

Are these variables customizable?

Thank you,

Yiyang

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I am able to set higher values for my own Cloud backups, i.e. I have increased the number of versions from 20 to 30, and retention from 6 to 12 months without any problem, and the values are still shown correctly when going back into the settings later.

Steve Smith wrote:

I am able to set higher values for my own Cloud backups, i.e. I have increased the number of versions from 20 to 30, and retention from 6 to 12 months without any problem, and the values are still shown correctly when going back into the settings later.

Thank you Steve.

When you made the change, it is on an existing backup task right? I assume I shouldn't have to create a new task  just to change these settings?

 

 

Yes, I was changing existing backup tasks to the Cloud - one was for Files & Folders, another two are disk & partitions tasks.

All tasks were created from ATI 2020, two back in August after the initial public version, the third in November.

Thank you Steve, I will try it again myself when I get back home.