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Acronis Installer - Failed, 2 day backup

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Acronis installers did my 1st backup of my C drive, which took more than 2 days before it failed. I wish I could've asked a few more questions before I was turned loose. Anyway since I was doing to back up to the clouds I saw no problem with changing directory on my computer for a location. I think this might've been the issue. I'm stuck here for over 24 hours. Turn my computer off. I'm including a picture of the error message.
Bob
Acronis true image 2020

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Bob, once any backup task has been started, you will normally see a message telling you that you can now close the main Acronis GUI and it will continue the backup in the background.  With backups to the Acronis Cloud, these will take some time dependent on the size of data involved and the speed of your upload connection, but often can be days!

Using the computer while a backup is running should not cause any problems - that is something I am always doing myself.

No picture included with your post.