Acronis Media builder Not responding
I have no idea which forum this goes into but I have just purchased Acronis Cyber Protect. I Upgraded from True Image 2020. I did a complete uninstall of the old True Image and new install of the Cyber Protect. I have downloaded the Windows ADK and WinPE stuff, ran the media builder as administrator but it always hangs with not responding. I am trying to create a ISO file to burn.
Thanks In Advance
Monty Shaw


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No the problem was that the uninstall does not remove everything and that made the new program try to use old stuff and the program crashed. Tech support ran something called AcronisCleanup that actually removed everything so the reinstall worked. Everything is working now. I believe the bug is that the normal uninstall does NOT remove everything and so you have to use the cleanup tool on a reinstall over an old version. I have no idea what they are doing as a retired Windows programmer, but the uninstall process does NOT remove everything.
Monty
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Monty, here's the forum you want...
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