ACRONIS T. I. 2020 3 PC - License key is already been activate.
By entering the license key, the system says that it has already been activated. The product was purchased new and was sealed. I asked ACRONIS customer service for help but they don't respond. The customer service easily washes their hands of my problem. Well done...


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Hello Giuseppe.
We don't sell that version of the product since several years ago. We also don't support that version anymore.
You need to contact the vendor, as Steve suggested, and request them to move the license to your account following this KB: https://kb.acronis.com/content/59680
Best regards!
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Hi everyone, I glad to inform you that my problem was solved in a few days by Acronis Customer Service; they ask me some photos, and some info (buy document) of my product and they send my request to technical support and, after, they solved my problem (the license key is now connect with my account.
Anyway, thanks for your reply...
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Giuseppe Corasaniti wrote:Hi everyone, I glad to inform you that my problem was solved in a few days by Acronis Customer Service; they ask me some photos, and some info (buy document) of my product and they send my request to technical support and, after, they solved my problem (the license key is now connect with my account.
Anyway, thanks for your reply...
Thanks for sharing the updates.
I am glad the issue is fixed.
Feel free to contact if you have any questions.
Best regards.
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