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Acronis True Image cannot find Seagate Backup

Thread needs solution

When I try to initiate a full backup, I get a message:

|:\EntirePC(ED-PC) ... Cannot be found

with an error code:

0x00AC0041+0x00AC0040+0x01AF0006+0x0004000B+0x0000FFF0+0x80070015

This is relatively new, everything used to work without a hitch

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There is a discussion of this error message in this thread. It relates to ATI 2016 and not sure of how much assistance it will be.

It may help in assisting you if you provided more information. Am I correct in assuming that you are backing up to a Seagate Backup Plus USB 3 HDD, or is it some other Seagate device? Not sure if it will be relevant (but you never know) what OS and build are you using (for example Widows 10 Home 64, build 1909). What build of ATI 2020 are you using.

Is the USB drive attached to a USB port on the rear of the PC or on the top/front/side.