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Activation problem [solved]

Thread solved

I recently purshased an update from Acronis True Image 2017 to 2020 Now in the program it tells me I have 31 days to activate the product. I entered correctly the serial received but it seems not to do anything... Can someone from support team contact me about this issue. Thanks in advance Cotp

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B,

Sounds like you need to click the Sign in button on that Enter Serial number page which will activate your product.

Hello and thanks for your message

With a chat from support I finnaly managed to fix my problem. For some odd reason the online activation was not working and I had to do an offline activation from a different computer... and it worked !

 

I post the link here if it can help someone else in the future

 

https://kb.acronis.com/ati2020/activation

 

Cotp