Skip to main content

Active Protection Icon not present

Thread needs solution

After it was not possible to enable Acronis True Image 2020 Active Protection, the program was uninstalled and reinstalled. Now the Active Protection Icon is not even visible in the program sidebar!

0 Users found this helpful

There is no specific AAP system tray icon any more in ATI 2020, this has been replaced by a new Notifications tray icon (2 overlapping squares with a black A on a white background) which when clicked will show a list of recent operation event status, including if AAP has been turned on or off from within the ATI GUI.

Hi Steve,

I am aware of the new icon, but once starting ATI 2020 I can not even access the Active Protection configuration window.

Does the main ATI 2020 GUI open correctly after you launch it?

If yes, then can you open the AAP page in the main GUI, and see the status of this feature?