"Active Protection > Monitored processes > Total processes" modifies Task Manager settings
Hi all!
The action described in the Subject opens Task Manager, but removes existing settings (columns, ...).
To get the settings back, I have to recreate them manually.
This problem appeared a long time ago, when Active protection was introduced.
ATI 2020 up to date (21400) / Windows 10 Pro (1909 built 18363.449)


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Steve, thank you for this elegant workaround!
I won't open a support ticket, because my free support period is over.
Maybe I should add this topic in the "enhancement wishes" discussion.
Baudouin.
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Baud, if you are using ATI 2020 or 2019 - you have support via chat or email:
https://www.acronis.com/en-us/support/lifecycle/consumer.html
Type of Support | Mainstream | Extended | Self-Service |
---|---|---|---|
Product documentation, Knowledge Base articles, and forum help available on the Acronis website | yes | yes | yes |
Complimentary support for recovery issues1 | yes | yes | yes |
Full support by Acronis Customer Central, including investigation by developers for all severity issues1 | yes | yes | |
Product hotfixes/patches for blocker issues, security issues, OS support updates, support volume drivers2 | yes | yes | |
Product hotfixes/patches for selected issues of any severity level2 | yes | ||
Cumulative updates, including new functionality | yes |
Support Lifecycle of Consumer Products
Products | Release Date | Latest update | Mainstream Support End Date | Extended Support End Date |
---|---|---|---|---|
Acronis True Image 2020 | 20 Aug 2019 | #21400 / # 21810, 24 Sep 2019 | TBD | TBD |
Acronis True Image 2019 | 21 Aug 2018 | #17750 / # 17780, 27 Mar 2019 | 20 Aug 2019 | TBD |
Acronis True Image 2018 | 22 Aug 2017 | #15470 / # 15410, 05 Feb 2019 | 21 Aug 2018 | 20 Aug 2019 |
Acronis True Image 2017 Premium Subscription | 18 Jan 2017 | #6209 / # 6115, 23 Jun 2017 | 22 Aug 2017 | 21 Aug 2018 |
Acronis True Image 2017 | 22 Aug 2016 | #8058 / # 8035, 23 Jun 2017 | 22 Aug 2017 | 21 Aug 2018 |
Acronis True Image 2016 | 17 Aug 2015 | #6595 / # 6077, 26 Jun 2017 | 22 Aug 2016 | 22 Aug 2017 |
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Thank you, Bobbo.
I will give it a try.
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Hello Baud,
I didn't manage to reproduce the same behavior on my installation (build 21400). Could you please post a couple of screenshots showing the task manager view before and after clicking on Total processes?
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Hello Ekaterina,
Here are the screenshots you asked for.
Thank you for looking at this.
Baud.
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