Activity Log - how to remove old entries

There is no way to clean out unwanted entries in the Activity panel and no obvious file that users can edit that I am aware of!

Activity information is stored in an SQLite database in C:\ProgramData\Acronis\TrueImageHome\Database\ActivityStorage but you would need to use a tool such as the free DB Browser for SQLite in order to browse the contents which are not easy to recognise!

The other option here would be to use the option to 'Clone settings' for your backup task to create a duplicate new task, rename the cloned task and set it to backup to a new destination folder, then use this new task for your daily backups until you repeat the same process after your 2 month period has expired again.  The original task could be removed from the list of tasks by using the Delete option and electing to remove only the settings.

I've looked into the activity log and would advise against editing it directly. There are multiple tables and cross links so it would be very easy to mess up.

Thank you Steve Smith and BrunoC for your responses.

A few months ago, while dealing with Acronis about another (not very serious) issue, I raised the subject of the endlessly growing and increasingly unwieldy activity file. I recommended that they offer a user the option to  a) delete some number of the oldest entries, or better  b) set a limit on the number of entries, 60 for example, where, after reaching 60 entries, at each new backup session the oldest entry would be deleted. I was thanked and told the suggestion would be passed on to the product development team. Whether it really was, or whether anyone is paying any attention to it, I have no idea. But I continue to believe, strongly, that the way it is now is a significant design weakness in an otherwise fine product.

Hello Everyone,

we've registered a feature request based on this case (internal ID for reference TI-225062 A universal single user-configurable policy on logs cleanup: by age and size), thank you for taking the time to share your experience with Acronis True Image product!

Thanks, Ekaterina

I'm glad to see that Acronis seems to be paying attention to this issue, finally. My activity file is now more than a year old. All but the last 40 entries is obsolete, useless information; but it stays on, taking longer and longer to load, and consuming more and more disk space somewhere.

Good to know, look forward to updates with this new feature.

I have had the same issue especially due to performance issues and have received no response from Acronis for requests for assistance.. I tried to review the SQL process and found it incredibly challenging with all of the files and cross links and abandoned the approach. 

However the software is outstanding has been extremely reliable for file or disk restores.

This is not a preferred approach but has worked for several years and improves the launch of Acronis software and give me peace of mind.  Something relevant to others,  I do not use their cybersecurity, just the backup.  I have other virus, security and malware protection products that have been out longer than the Acronis package.  

I have a live internal backup drive of 5 disk drives, and everyday copy the backup files to an external drive as a part of the incremental backups processing.  I also keep weekly and monthly backups of the C system disk and quarterly  backups to an alternate external disk drive. Currently my daily backups are all incremental and are approximately a total of 4.25TB.   On average, daily I have no more than 7GB of updated data files to be copied to the external drive.  Quarterly it takes 9 hours to do a full backup of all internal disks.  Most of this is automated and I have 2 additional external drives which are rotated on a quarterly basis.

Here what I do:

1) I Screen shot whatever backup history I need. Since I have an external copy of the backup files this is not always performed.

2) Export settings for all backups.(I do  this periodically just to be sure I have the latest version).

3) Delete all live backup files

3) Uninstall the software

4) Re-install the software

5) Import the backup settings. 

6) Once imported, the backup jobs are ready to continue the scheduled processed without all of the previous history. 

7) Run each of the backup jobs to get fresh backups.  It takes 9 hours to copy the files to the external live drive but is processed by scheduled jobs.

Perhaps this will help some.

Have Acronis got around to sorting this issue out yet?

Nearly 18 months since it was logged as a "feature request"

My activity log is getting huge.

Unfortunately, for ATI 2020 nothing will be done as it is long out of support. The best we can hope for is that the issue will be addressed in the much promised rebuild of ACPHO, which is way behind schedule.