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ATI 2020 BU Options Change by themselves??

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ATI 2020, Build 38530: Automatic Image Back Ups running weekly.  They are set as "Full" keeping only one copy.  Do this because then copy image to removable drives that are rotated off-site. After running this way for almost two years, suddenly I find the "Full" option has changed (by itself) to "Incremental".  I have not even opened the ATI program in months... but did notice change in BU size which caused me to investigate.  Also found that my notification settings were eradicated altogether... 

Anyone else having this issue?  Does anyone know if a recent update was done that may have caused this?  

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Alan, unfortunately you have encountered a known issue that is caused by the Acronis Dashboard servers which triggers a reset to your backup tasks and puts the settings back to the Acronis provided defaults, i.e. incremental with no notification settings and perhaps with no automatic cleanup set either!

See forum topic: True Image 2020 -Backup option settings loss where this has been reported by other users.

Please submit Feedback direct to Acronis to complain about this recurring known issue.

In the interim, go into the Windows Services control panel (services.msc) and find the Acronis Managed Machine Service Mini service in the list of services, then in the Properties for that service, change the 'Startup type:' from Automatic to Manual, and stop the service if running.  This will help stop your settings being changed again!

Thank you!  Glad to at least hear there is a known reason for this nonsense...  If I had not noticed the file size changes, could have caused me a nasty problem down the road...  Why they would have a auto-reset to their Customer's settings goes beyond the pale...  Just plain stupid and sends dedicated users off looking for other solutions (can you say Macrium-Reflect?).  Stinks as I have been a loyal Acronis Customer for probably going on 12 years or more...