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ATI 2021 recovery problem

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I'm using the bootable media to restore a system drive. I kept getting the message, "this is not the last version..." error when selecting a backup to recover from. I deleted the backup entirely, uninstalled ATI 2021, rebooted and then after a fresh install of ATI and a newly created backup task, I still get the same error. Am I missing something here?

Provided some screenshots, along with one of the directory where the backup in question resides.

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Nicholas, welcome to these public User Forums.

I suspect that at some time you have been deleting backup files outside of the options provided by Acronis, i.e. using Explorer.

Acronis keeps a record of all files created in an internal database and in metadata which can lead to this type of issue.

If you want to make a full clean start by installing ATI 2021 and creating a new backup, then you need to also run the Acronis Cleanup tool (link below) after doing a normal uninstall - this will remove other data that still holds information about previous backups.

See the following KB documents published by Acronis with regards to .tibx files.

KB 63518: Acronis True Image 2020: do not delete first tibx file

KB 63227: Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image

KB 63498: Acronis True Image 2020-2021: new tibx backup format FAQ

KB 63425: Acronis True Image: Limitations of tibx backups

KB 63516: Acronis True Image 2020: Incremental backups do not create separate files when using new backup format

KB 63445: Acronis True Image 2020: how to view and manage backup versions in new backup format

KB 63444: Acronis True Image 2020 and 2021: tibx backups in local destinations

Yup, I have done that. Before I upgraded to 2021, it didn't seem like the UI was very thorough in purging the backup files.

That tool worked, thank you, Steve!