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ATI 2O2O stopped making backups

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Since yesterday ATI 2020 has stopped making backups. All 5 backup sets no longer work. After starting the backup session, it will always hang after a few megabytes. Reinstalling gives no result, nor does recovery. I have also used the cleanup utility to no avail. How can I get TrueImage working again? Please help.

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Angel, sorry but without more information it is impossible to say what is happening here or why?

If you have done a clean install of ATI 2020, was this done as Administrator?

Please create an Acronis System Report zip file and attach as a file attachment using the File > Upload option for this topic.  Hopefully, the zip file will be less than 8MB in size given the use of the cleanup tool.

Can not upload the requested file in Edge or firefox and chrome. How can I do this? Link is not working.

I did not try to reinstal ati as admin. Gonna try this later today and let you know something.

Thanks for the help.

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The problem is solved with a 3 month old backup made with EaseUS Todo Backup. Because of recurring problems with ATI in the past I bought a lifetime version of the EaseUS program (something Acronis should also think of instead of every new year buying a new license).

I've been using ATI since 2007 without any problem. The problems started with ATI 2018 and reoccurred several times.

The quality of ATI now seems to be declining every year. If this persists, I strongly think that ATI should no longer be renewed if this problem reappears after a while. I also had the same problem with other PCs so it is not the PC itself.

Angel, given your update above about solving this issue with Easus Todo, do you still want to continue with this topic?

If yes, then what size was your Acronis System Report zip file?  If it is larger than 8MB then it cannot be uploaded to the forum, so you would need to use a cloud share and provide a link to the zip file in that way.  You can send a link to me using a private message if you prefer to not post this publicly.