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backup of sd card

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I want to back uip my SD card (in a W10 PC). The backup always worked with Acronis 2017. Now Acronis does not recognise D: drive (see enclosed)?

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Colin, welcome to these public User Forums.

Your image simply shows that you are trying to open a Word document with a file type of .doc which is not an Acronis backup file?

Any Acronis backup file will be either of file type .tib or if created by ATI 2020, .tibx for a Disk backup file.

Not sure if the image was modified, but I see the D: drive and the folders in it on the right side.  None of the folders are selected and I can't tell what type of backup was started (assume files/folders). The screenshot is cut off so cannot see if the option to select the entire drive or individual files is grayed out or just not selected. Normally, you just pick the top checkbox to the right and that will highlight all of the subfolders in a file/folder backup.  Once selected, run the backup to commit the settings you selected.

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