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The backup was failed

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Hello.  I'm trying to take image backup from Acronis True Image 2020 from USB memory.

However, I have gotten following errors and the backup was failed.

"The backup has been created, but there is problem with consistency for data resource"

"Failed to obtein the snapshot state."

I tried to use several backup media like hard drive, SSD, etc, but all of them were failed.

Actually, the backup was taken before successfully (it was taken around 2019).  I have used Lenovo X1 laptop PC.  

Do you have any ideas??  Maybe the boot media or data is corrupted or something??

 

Regards,

0 Users found this helpful

If you are booting your computer from a USB stick created by Acronis 2020, then there is very little use of snapshot data as far as I am aware.

You would need to look at the Logs information while still in the rescue environment to see if there are any more meaningful messages being given?  The log can be saved to the USB stick by right-clicking on the header line (showing the date / time of the operation) and taking the Save As option.

More information as to what exactly you are trying to backup here would be helpful in understanding the broader scenario?