Black Friday Alert Driving Me Nuts
Being inundated every day with an Acronis True Image 2021 Alert, Black Friday Save Up To 50%. This is on my licensed and activated Acronis TI 2020 Build 25700. I am signed into my account within the account dashboard too. How do I make it stop? Reading it or deleting the alert doesn't help.


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Steve Smith wrote:Monte, welcome to these public User Forums.
Send a private message to Ekaterina who can get your Acronis Account removed from the mail list for these advertising notifications!
Steve,
Thanks for the recommendation. I saw you recommend that same advice to another user a few months ago and I did just that on 12/03. However, I never received a response from Ekaterina so I thought I would post here as I wasn't getting any resolution.
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Hello Monte Bliss,
sorry for the delayed response! I've asked my colleagues from the marketing team to exclude your account from the promo campaign. Will let you know once it's done.
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Ekaterina wrote:Hello Monte Bliss,
Will let you know once it's done.
Thanks. How long does this take?
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Hello Monte Bliss,
sorry for the delayed response! My colleagues excluded your account from the promo newsletter. Please note that in order the exclusion rule to work you need to stay signed in in the product, otherwise the system cannot identify it's your account.
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