Skip to main content

Bootable disk EXTREMELY SLOW to load on 2020 True Image

Thread needs solution

I created a Bootable disk (DVD) in True Image 2020 and it takes forever to load. I have not timed it but it take 3 to 5 minutes to finally get to the Acronis screen. I also do not see the "patent" splash screen that is always presented before the main screen. I have created 3 disc's with 3 different manufactureres thinking that it might have been the disc but they all act the same. I installed Acronis 2020 on a Windows 10 pc with an i7 processor and 6G of RAM. This is the first time I've bought Acronis TI 2020. Right now, i would give it back.

0 Users found this helpful

Chuck, have you tried using a USB stick instead of using DVD media?  Personally I haven't been using CD/DVD media for a long time because it has been slower to load than using USB media, especially with the advent of USB 3.

A USB stick of between 2GB upto 32GB formatted as FAT32 works best unless you are taking the Survival Kit type approach and booting from an external USB drive (HDD or SSD).

Steve.  Thank you for your post.  I use DVD's because I have a case of them!  I may try a USB but  the issue  is that compared to the  previous 6 versions of TI, this  version is  unacceptably slow.  NO previous version loads this  slowly.  

I may  go back  to 2019 and purchase  a  few more licenses for my clients.  I am amazed  that  with the exception of 2019, every version of TI has  some issue that  is unacceptable to me.  I wish  Acronis  would get this  right.

Off my soapbox now

Thanks Steve

Chuck,

Your frustration is well noted.  The slow loading of the recovery media from cd/dvd can be attributed to the processes run by the TI application prior to launch.  The application now scans your system making various checks on configuration and available backup files including those found on network devices.  These processes do take time and time to do that can be improved by using USB media as Steve suggest.

I myself like Steve have moved away from cd/dvd in usage for all purposes.  I to have a few large cd/dvd stacks that sit on a shelf that quite frankly at this point are nothing more than coasters.  I doubt that I will ever have need for them again.  With flash drives and digital download there just isn't any need for them anymore.

I understand the desire to use up what you have, I try to do that as well in the case of cd/dvd leftovers I have decided that they're to be used only in must use case scenarios.  Case in point, I service a few older PC's for a charitable organization.  One of those computers has no option in the bios for boot from USB because of it's age.  Truly the computer should be retired but there is no money to do so.  In this case I use a cd from my stack to create media to be able to boot that machine.  It is the only one I deal with that has this issue.  All others I use USB thumb drives.  When this machine gives up the ghost I am going to pitch all my stash of cd/dvd it the rubbish can and bid them farewell.  You might wish to consider the same if you do not have specific use for them that is.

Interestingly, I found this topic while waiting for my Acronis rescue USB to work. Took forever to get to the recovery wizard and now that I have pointed it at the file I was to use as my recovery file, it seems to have frozen. 
 

so no, it’s not the CD. 

Same here. Created a USB rescue medium with the 2020 version (purchased just 1 hour ago). 

Being a backup software for 'common people' to use, I used the 'simple' version, configuring itself to best suit my system.

Shut down the PC, started from rescue medium, waiting... I might still be waiting.

Shut down again, connecting a rescue medium created in the 2019 version, started, 1 minute later I was in the rescue environment.

Sorry guys, this is designed to backup a system and to restore after some disaster. Restore operations can also be time critical. Having to do research and finding out why a rescue medium might not work, is an absolute no-go and defeats the actual purpose.

You can also not expect an average 'home' user to create a tailored medium, most of the expressions in there are pretty much Chinese to them.

I have to say, that the whole rescue media issue is a long going issue with Acronis. The 2019 version seems to work best, but older versions also took ages to load, the 2020 version didn't load at all within 30 minutes.

I'm a systems engineer myself, with 2 decades on my back, and I have seen other software too. Never had an issue at all with clients using Shadow Protect, for example. 

And sorry guys, the 'make' of the computer should be utterly pointless, as pretty much every PC is made from parts not manufactured by the company selling said PCs. Also RAM or CPU are not really important, such a rescue medium should run on pretty much anything less than 10 years old - otherwise it's pretty useless, right?
But for the records, my system is 6 months old, i7 CPU with 6 cores, 64 GB of ram, 500 GB SSD for system, 2 more SSD and 2 HDD, altogether 9 TB. This system should have no issue at all with a 2020 rescue medium, it certainly coped with the 2919 version!

Just adding my two cents, but I also tend to prefer booting live media from optical discs, even if they can be slower.  I hope that being able to live-boot Acronis True Image from optical media will continue to be supported for future versions.  My recommendation though is to create copies of the Acronis bootable media on both a USB drive and an optical disc if possible.  If for some reason you can't boot from one, then you have a different medium available to try.

I am also struggling to get the recovery media working at all in ATI 2021

First created simple media on USB but the thing never boots... does t get past the Windows blue logo after 15 minutes.

Rebuilt recovery using Linux from advanced option to a different USB stick... this booted instantly, but hangs (or takes FOREVER) after launching True Image. Tried both 32 bit and 64 bit and no diff.

this is terrible! Wish I never upgraded. Now what do I do? I have a new mSATA drive I’d like to clone to but can’t boot from USB to start the clone process.

argh!

Build using the MVP Tool to solve the hang at Windows logo problem.

https://forum.acronis.com/forum/acronis-true-image-2019-forum/mvp-tool-custom-ati-winpe-builder