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Cleanup Takes Nearly a Day to Complete

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I've been using Acronis True Image for Mac for nearly two years. CleanUp has always been the longest part of the backup process but now takes several hours (>12 hours) for backups that may be around 1Gb.  If you disconnect from the Internet, Acronis claims the entire backup failed. The time remaining indicator stays at "less than 1 minute" for hours and hours. Suggestions on why the the CleanUp part is so much longer? It's getting to the point where I'm going to miss my daily backup because the new one can't start because the old one hasn't finished it's cleanup.

Thanks.

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Hi Peter, what build of ATI 2020 are you using. Is the backup to local disk, NAS or Acronis Cloud. Most of those frequenting this part of the forum are Windows users, so to the extent that the problem is MAC specific we may not be able to help. There are time problems with Windows version as well.

Ian