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Crash

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Yesterday morning my home computer was loading when I had a power outage. I restarted the I get a screen saying "login failed, cannot load profile" Was wondering if my Emergency Recovery Disk would work. Problem the disk is a few years old. I have Acronis True Image (updated since 2016) and have not yet upgraded to Cyber Protect.

Any help would be appreciated

Dwight

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Dwight, what version of ATI are you using to make your recent backup images?  Is this the same version as used to create your rescue media?

If you have any disk backups created by ATI 2020 or 2021 then these now use .TIBX files which can only be recovered by rescue media from the same version.  Rescue media from ATI 2019 and earlier versions will see TIBX files as being corrupt as can only work with older TIB files.

If needed you may be able to download the Linux version of rescue media from your Acronis Account pages and use the .ISO file to create a new DVD rescue media disc to use.